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Privacy Policy

We believe strongly in protecting the privacy of all website users ("you", "yours") and this notice sets out how we use your personal data. By registering on this site, you consent to the collection, use and transfer of your personal information under the terms of this privacy policy.

What data do we gather from you?

We gather personal information such as first and last names, telephone number and email addresses that you provide voluntarily when you fill in appropriate sections of our website. For example when you complete our contact us section, you provide us with personal information which we hold and use for the purposes set out in the next section.

Use of your personal information

Our main aim in gathering your personal information is to provide you with a customised service. If you fill your details in our contact us section we use your personal information in order that we can contact you and respond to any questions and needs that you may have. We use your personal information so that we can carry out your requests. We may also use aggregate personal information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate personal information to third parties. These statistics will not include any data that can be used to identify any individual. If, at some time in the future, we wish to use your personal data in ways other than those set out in this privacy notice, then we will notify you about this and seek your permission to do so.

Sharing of your personal information

We may share personal information within the OK To Travel Ltd family ("OK To Travel Ltd Family"); by this expression, we mean OK To Travel Ltd and each and any of its associates. OK To Travel Ltd will process your personal information in accordance with this privacy policy and all privacy and communications legislation The associate companies are those that provide technical assistance and support and perform other functions to support our marketing activities. All selected companies may have access to personal information if needed to perform such functions, but will only be permitted by us to use such personal information for the purpose of performing that function (which may include one to which you have expressly given your consent) and not for any other purpose. We do not currently envisage our wishing to transfer personal information about you outside of the European Economic Area, but in the unlikely event we should wish to do so in future, we will only do so to the extent that it is permitted under all privacy and communications legislation applicable within The United Kingdom and the Republic of Ireland. Of course if we need your specific and express consent to do this, we will obtain it before transferring any personal information. In all cases, any use of your personal information by the OK To Travel Ltd and its associates which has been instigated by us (as opposed, for example, to a promotional partner), will comply with this privacy policy. Whilst we make every effort only to tie-in with reputable companies which have a similar high regard for your privacy, you should make sure you are aware of what their privacy policies say, as we are not responsible for the policies and practices of other companies, including those of other members of OK To Travel Ltd and its associated. If, in the future, a third party acquires OK To Travel Ltd or substantially all of its assets (whether by merger, acquisition, reorganisation or otherwise) customer data, including personal information, may well be one of the transferred assets.

Cookies

A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognise you when you visit our website, to track the pages you looked at while visiting our website and therefore to improve our service to you. Cookies may also be used to compile aggregate personal information about the areas of our website which are visited most frequently. This aggregate personal information can be used to enhance the content of our website and make your use of it easier. If you wish to reject our cookie, you may configure your browser to do so. However, if you do so, you may not be able to use certain features on our website.

Protection of your personal information and retention

The internet is not a secure medium and OK To Travel Ltd and its associates cannot absolutely guarantee the security of your personal information provided over the internet. However we have put in place various security measures as set out below. The OK To Travel website and associated databases are protected by certified firewalls in order to protect your personal information from access by unauthorised persons and against unlawful processing. The website uses the latest technology with full backups. We also keep your personal information confidential. All outgoing and incoming email is scanned for viruses. We also keep your personal information confidential. We will retain your personal information for a reasonable period or as long as the law requires.

Accessing and updating

You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by using the methods listed below. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contact from us, you can let us know by contacting us by using the methods listed below.

Changes to our privacy policy

From time to time, it may be necessary for us to change this privacy policy, so we suggest that you check here periodically.

Questions or complaints - Contact us

We reiterate that by submitting your personal information to us you consent to the use of that personal information as set out in this privacy policy. If you have any questions, concerns, comments or complaints about this privacy policy and/or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose or purposes, then please contact us on operations@oktotravelinsurance.co.uk or telephone us on +44 (0)1223 446920.